VENT D'HIVER™, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you interact with our website and utilize our services. By accessing our website and providing your information, you consent to the practices described in this policy.

We collect the following categories of information:

Personal Information: This includes information you voluntarily provide, such as your name, email address, shipping address, billing information, and any other details necessary to process your orders and deliver products.

Automatically Collected Information: We may automatically collect non-personal information, such as your IP address, browser type, device information, and website usage data, through cookies and similar technologies to enhance your browsing experience and analyze user behavior.

We collect and use your information for the following purposes:

Order Processing: To process and fulfill your orders, deliver products, and provide customer support.

Communication: To communicate with you regarding your purchases, order updates, promotional offers, newsletters, and marketing communications. You can opt out of marketing communications at any time.

Website Improvement: To analyze non-personal information for website analytics, improve website functionality, and understand user preferences and behavior.

Legal Compliance: To comply with legal obligations, resolve disputes, enforce agreements, and protect the rights and safety of our customers and the public.

We may share your information with trusted third-party service providers to:

Fulfill Orders: Process payments, perform order fulfillment, and deliver products.

Website Analytics: Conduct website analytics and improve website performance.

Marketing Activities: Assist in marketing and promotional activities with your explicit consent.

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

You have the right to opt out of receiving marketing communications from us. If you wish to exercise this right, please use the "unsubscribe" link provided in our marketing emails or contact us directly.

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

In certain instances, we may request additional information to verify your identity before processing certain requests, such as accessing or updating your personal information.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact our designated Privacy Officer at [support@ventdhiver.com].

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We encourage you to review this policy regularly to stay informed about how we handle your information.

By using our website and providing your personal information, you signify your consent to the terms of this Privacy Policy. If you do not agree with our practices, please refrain from using our website and services.